More Than a Vendor. A Member of Your Team.
Most WordPress help you hire is transactional — pay for a fix, get a fix, and hope they remember your site next time. uperfastWP works differently. For one flat monthly plan, we act like an actual member of your team — invested in your success, not just clearing tickets.
The Difference an Actual Team Member Makes
Years Building Real Client Partnerships
Access, Just Like an In-House Hire
Billable-Hour Guessing Games
Every client relationship starts the same way: we act like we work for you — because in every way that matters, we do.
Why "Vendor" Is the Wrong Word for Us.
Hourly billing creates a strange incentive: the more things go wrong, or the longer something takes, the more a typical vendor gets paid. We built our business the opposite way. Our plans are flat and monthly, so our incentive is the same as yours — keep your site fast, secure, and successful, so you stay a happy subscriber for years, not just for one invoice.
Typical WordPress Vendor vs. an Actual Team Member
The difference shows up in how the relationship actually works, month after month.
| Typical Vendor | uperfastWP as Your Team Member | |
|---|---|---|
| Billing Incentive | Paid more when things break or take longer | Flat monthly rate — incentive is to keep things running |
| Who You Talk To | Whoever picks up the next ticket | The same team every time |
| Advice | Answers exactly what you ask | Flags risks and opportunities before you ask |
| Institutional Knowledge | Starts from zero each time | Remembers your site's history and goals |
| Relationship | Transactional, one invoice at a time | Long-term, invested in your growth |
What Being on Your Team Actually Looks Like
Proactive Advice, Not Just Execution
We'll tell you when not to spend money on something — even if it costs us a sale — because your trust is worth more than one invoice.
We Speak Up When Something's Wrong
Outdated plugins, security gaps, performance risks — we flag them before you have to ask, the same way a good in-house hire would.
Your Business Goals, Not Just Your Tickets
We think about what actually moves your business forward — conversions, growth, customer experience — not just what's technically requested.
No Vendor Gatekeeping
Direct access to the same team every time — no account managers relaying messages, no starting over with someone new.
What It Feels Like to Have Us on the Team
"We found out that our previous developers left some mess behind the scenes and that our website looked bad on smartphones. We had two days before we had to launch a campaign... their team was able to fix it in less than an hour, enabling us to launch our campaign on time. We've had an incredible relationship with the team at Superfast since then, and the monthly plan we're on has been a game changer for us!"
"...Superfast's emergency support saved our business when our main website crashed. Their team responded quickly and resolved the issue almost immediately. They also migrated our site to better servers, which we were nervous about, but the whole proccess was absolutely clean. We can't thank them enough..."
"...The WordPress optimization service significantly improved our website's performance. Our page load times decreased by almost 60%! We were VERY pleased to discover that our website's performance outperformed even websites like Apple's!"
Let's Talk About Adding Us to Your Team.
Tell us a bit about your site and what you're working on. We'll get back to you with a clear, no-pressure recommendation — the same way a teammate would.
- No long-term contracts — cancel anytime
- The same team every time, not a rotating cast
- Satisfaction guarantee on our services
Monthly Plans
Choose the perfect plan for your WordPress needs
Basic
- Monitoring
- Core Updates
- Basic Support
- Periodic Backups
- 3 Hours Development Time
- 10% Discount Pricing
Deep
- All Services in Basic Plan, plus:
- Performance Optimization
- Priority Support
- Content Updates
- 6 Hours Development Time
- 15% Discount Pricing
Bliss
- All Services in Deep Plan, plus:
- Dedicated Manager
- 24/7 Support
- Custom Solutions
- 10+ Hours Development Time
- 25% Discount Pricing
Fully-customizable plans are available, too. Please contact us with your specific requirements and we'll work together to create a plan that is perfect for you.
Frequently Asked Questions
Everything you need to know about having us on your team
Most agencies and freelancers are transactional — they bill for whatever you ask for, and they're not around long enough to know your site's history. We work like an embedded team member: same people every time, invested in your long-term outcomes, not just the next invoice.
It means we act with the same judgment an in-house hire would — flagging risks, suggesting improvements, and thinking about your business goals, not just the ticket in front of us. We're available whenever you need us, without needing a permanent desk.
Because our plans are flat monthly subscriptions, not hourly billing. We're not incentivized to find more billable work — we're incentivized to keep your site running so well that you stay a happy, long-term subscriber. Visit our pricing page for details.
Yes. Continuity is the whole point — a rotating cast of strangers can't act like a team member. You get a consistent team that accumulates real knowledge of your site over time.
That's fine too — we also handle one-off fixes and projects. But most clients find that once they experience having a team member on call, they don't want to go back to chasing down help every time something comes up. If you're looking for a flexible on-demand plan rather than a full partnership, see our on-demand WordPress support page instead.
No. No long-term contract on any plan — cancel anytime. We'd rather earn the relationship every month than lock you into one.
Yes — if you're looking to white-label our team under your own agency's brand across multiple client sites, see our agency partnership page instead, which is built specifically for that.
It can be, but our small business & startup packages page is built specifically for smaller-scale needs and budgets — this page is aimed at more established businesses that want a dedicated long-term team.
Ready for a Team Member Who's Actually on Your Side?
Join the businesses who don't just hire us — they count on us, the same way they count on anyone else on their team.
Get My Free Team Consultation Talk to Us Now